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Even with bringing a lot more data files and you can saying its innocence, the brand new player’s account remained banned, plus they lost a life threatening amount of cash. Once several tries to conduct movies verification, the fresh local casino very first claimed technical things and you may miscommunication. Through to another video clips verification, the Nordicasino Free Spins free spins no deposit required fresh account try certainly verified, and the player properly obtained the payouts. The newest ailment is actually resolved on the player guaranteeing bill of money. The gamer of Germany faced account closure after requesting a withdrawal from €540 and you may finishing the brand new verification procedure. The guy asked the fresh payout from his profits, deeming the new casino’s actions highly unfair.
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Player’s not able to over KYC confirmation.
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The player away from Hungary is actually experiencing problems withdrawing their earnings due in order to lingering confirmation. The player confirmed a successfully gotten payment as much as 2,5 months after the detachment consult was created. The gamer later on confirmed that the put try gone back to him, so we designated that it ailment as the resolved. The player later verified that the deposit try processed successfully, so we designated the fresh complaint because the resolved. The gamer from Norway got had issues with an excellent $31 put during the a gambling establishment because of a KYC matter in which his phone number got started used.
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